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Policies & Procedures

Policies at a glimpse

OKLAHOMA CHILDREN’S THEATRE IS COMMITTED TO PROVIDING EVERY CHILD ENROLLED IN OUR PROGRAMS THE BEST AND SAFEST ARTS EXPERIENCE.

Keep reading below to see a snapshot of our program policies for registration, refunds, discounts, and more. For questions about our policies please email us.

How to Enroll

Enrollment can be made anytime online, by phone Monday – Friday 9am – 5pm, by calling (405) 606-7003,or in person at our Main Office.

Enrollments made online will receive a confirmation email and a PayPal payment email immediately after successful payment, and a secondary confirmation email once their registration has been manually entered into our system. This secondary email will be sent to the primary email provided on the online enrollment.
Online enrollments are usually processed the next business day, but may take 2-3 days. Online enrollments that have been successfully paid are guaranteed a place. For online enrollments please check your bank statement carefully. Where payment was not made, the enrollment will not be processed, and we will be unable to offer your child a place in class if we reach capacity. OCT staff do not check, or contact parents about incomplete online enrollments.

Daily Camp Activities

While daily activities will vary based on the class subject, all of our programs are designed around the principles of engagement, imagination, and creativity. Each day students will develop their subject area techniques while working with our expert instructors and assistants, through participating in different games, activities, crafts, workshops and interactive classes. Audiences will be wowed by our final showcases, featuring our one-of-a-kind performances, at the end of every session.

Snack and Lunch
What to bring

For any whole day programs, including all camps, children will need to bring a sack lunch and two snacks each day. Please ensure all lunch boxes and drink bottles are clearly labeled with your child’s name. It is the responsibility of parents to ensure children are provided with adequate lunch and snacks daily. While an effort is made to contact parents and/or provide lunch for children who have forgotten, we do not guarantee our ability to do so. If lunch is provided, parents will be charged $5 due at Check Out.Students are not permitted to use the vending machines. Other than the camp store, all food and drink should come from home.
For other programs: Generally for classes 2 hours or shorter no break is taken. For classes longer than 2 hours, children will have a designated time for snack and drinks.

Dropping off Lunches

Parents are not permitted to join their child for lunch or snacks but may check out their child by following the proper Check-Out procedures (Please see Release of Children). Parents dropping lunch off must bring them to the Main Building, in a clearly labeled sack/ lunchbox.Please note, we do not interrupt class activities to inform students that their lunch has been dropped off. If the lunch is not clearly labeled the student and teachers may not realize it is for that child.

Camp Store

The Camp Store will be available for children to purchase snacks and drinks during snack times. Camp Store credit can be pre-purchased for $5.00 at any Check-In, alternately students can pay cash. There is no refund on camp store credit, and it does not roll over to future weeks of camp.

Friday Lunch

During week-long camps, we have either a Hot Dog or Pizza Party for the whole camp during Friday Lunch. The cost is $5/child and includes 2 hot dogs/pieces of pizza (depending on the theme), cookies, fruit, and punch. The Friday Party can be paid at any Check-In. Don’t forget to still pack two snacks! Participation is optional, children are always welcome to bring their own sack lunch and two snacks and join in the fun.

Camp hours
Summer, Fall, Winter and Spring Break Camps
  • Regular camp hours are 9:00am-4:00pm.
  • Check In time is from 8:45am-9:00am (an extra 15 minutes is granted on the first day of camp).
  • Check Out runs from 3:45pm-4:00pm

All students must be picked up before 4.15pm unless they are enrolled in Extended Care.

Classes

For specific class times and dates for our non-camp programming, please see class descriptions listed on our website or contact us at (405) 606-7003 for further information.

Extended Care

We offer Extended Care to provide additional fun for campers who arrive early, or stay later than regular camp hours. Campers will participate in a variety of fun, supervised, self-directed activities including movies, board games, group creative play, crafts, as well as a collection of special events.

  • Morning Extended Care is available from 8am-8:45am &
  • Afternoon Extended Care is offered from 4pm-6pm

Children MUST be pre-enrolled in Extended Care to participate. Children who are not enrolled will not be permitted to stay.

Extended Care is available for an additional $10/day or $35/week. Parents may sign up and pay during enrollment, by phone on (405) 606-7003, or during any morning Check-In. Afternoon Extended Care is not available on performance afternoon.

Please note, OCT facilities are locked until Morning Extended Care begins, and children are not permitted to wait unaccompanied outside of our building. A late fee of $1.00 per minute will be strictly enforced for all afternoon pickups after 6.05pm, payable immediately. Children who are picked up late excessively (more than 3 times per season) will be removed from the program without refund.

Release of Children (Check In/Check Out)

All children must sign in and out of the building using our kiosk system before they can join their class, or leave each day. Children are permitted to check themselves in, however, are not permitted to check-out unaccompanied. Parents/ guardians are required to accompany their child during Check-In for their first day of camp. Parents are required to provide a 4-digit security code at Check-Out for each child, and students will not be released unless the correct code is provided. The security code will be emailed as part of your reminder email, and provided to during initial Check-In.

Camps: Late Check-In

Students checking in late, regardless of their specified Check-In location must check in at our Main Building. Students must not head directly to class.

Early Check Out

Students may be checked out early by calling the office at (405) 606-7003 at least 30 minutes prior to pick up. Students will be retrieved from class and be waiting in the office by the specified time for early check-out. The check-out code must be provided on pick up. Please note, parents who have not called ahead should expect a 15 to 30-minute wait for their child to be located and returned to the Main Building.

For the safety and security of our students, as well as to ensure the efficiency of our end of day procedures, there is no early check out after 3:00pm. This is an organizational and security issue.

Late Pick-up Policy

If you are more than 5 minutes late to pick up your child, you will be charged $1.00 per minute for every minute you are late. Late fees are to be paid by cash, check, or credit card at the time of pick-up.Please call the office if you are running late at (405) 606-7003, so we can inform the teachers and child. Please note traffic or difficulty in locating the facilities is not a valid excuse for a late pickup.

Final Performances
Camps

All week-long performance based camps will include a Friday showcase performance. Performances are generally held in the Burg Theatre. Performances are free of charge and all friends and family are invited to watch. Since the performances are devised by the campers and teachers, camcorders and cameras are encouraged!

Classes

All classes, unless otherwise specified, have a final recital. For more information please see the class descriptions on the website, call us at (405) 606-7003, or speak to the class teacher if class has commenced.

Parent Notifications

Parents are required to ensure OCT has accurate contact information on file, including phone numbers, email addresses, and postal addresses.

Confirmation Emails

After enrolling you’ll receive a confirmation email from us with an attached receipt sent to the primary email address on file. Parents/Guardians must ensure that they receive this email and that the enrollment details are accurate. If there are any mistakes, please contact us as soon as possible on (405) 606-7003.

Reminder Emails

Reminder emails are sent out the Thursday prior to camp starting. These emails detail your child’s Class, their Check-In Location, and Security Code and is sent to the primary email address on file.

Incident Reports

Sometimes things happen at camp, and we work hard to make sure parents remain informed. Automatic incident reports are emailed to the primary email address on file for any medical, behavior, or injury events, that we feel you should be told about. This communication may be followed up by other communication, including phone calls, additional emails, or disciplinary notes. While we make a best-faith effort to ensure parents remain informed of all events, minor interactions or events may not be reported (for example a small cut, or meltdowns.)

Enrollment Discounts

MULTIPLE CAMPS: Enroll your child in more than one camp in the same transaction and receive 10% each camp after your first enrollment. Applies only to individual campers, does not apply for siblings (automatically applies at online checkout).

MEMBERSHIP DISCOUNT: 10% off each enrollment for families that purchase a production membership through the box office. Call to register with this discount, not available online.

OCU DISCOUNT: 20% off each enrollment for OCU faculty, staff, and students. Call to register with this discount, not available online.

Please note Membership and OCU discounts are not available online, and cannot be applied to orders made online. Once an enrollment has been created discounts cannot be added or altered.

Cancellation, Class Change & Refund Policy

Enrollment is on a first-come basis, pre-enrollment and full payment is required in order to ensure a spot in camp.A refund (minus a $20 processing fee per camp) will be issued if the student drops the camp more than two weeks prior to camp start date.
A full refund will only be issued if the camp is cancelled by Oklahoma Children’s Theatre. Refunds will be made by the original payment method where available, or by check. Refunds for online transactions that have exceeded 60 days will be made by check. Refunds by check may take up to 14 days.

Refunds are only available by phone, at (405) 606-7003, or in person. Please note we do not accept refund requests by email.

Classes may be changed depending on availability. Classes changes will be made at the discretion of OCT staff. There is no fee for changing classes but may incur additional tuition where the new camp has a higher cost. The tuition difference where the student transfers into a lower priced class will not be refunded, is non-transferable to any other program or service, and will be considered forfeited.

Camps will not be prorated and no other refunds or tuition transfers will apply or be offered. If you are ineligible for a refund, you may obtain an acknowledgement from the Education Director, which enables you to claim unused tuition as a tax-deductible contribution. All camps have a minimum and maximum student enrollment. Oklahoma Children’s Theatre reserves the right to substitute instructors if necessary.

Electronics & Toys Policy

Oklahoma Children’s Theatre strives to provide an engaging environment that encourages participation. Students may not bring iPads, tablet devices, laptops, toys, audio devices, or other objects whether electronic or otherwise to camp. We strongly discourage students from bringing cell phones to camp, and use of cell phones during camp hours is expressly forbidden. Cell phones that are being used during the day will be confiscated, and must be picked up by a parent/guardian at the end of the camp day from our offices. Oklahoma Children’s Theatre accepts no responsibility for any lost items, and parents and students are not permitted to return to OCT classrooms and facilities after camp hours unless accompanied by a staff member.

Discipline Policy

Positive attitude and cooperation of all students is vital to the success and happiness of the class as a whole, and therefore any disruptive or violent behavior will not be tolerated in our programs. Oklahoma Children’s Theatre reserves the right to determine who is or is not suitable for camp and will take all measures to provide a safe and constructive learning environment. We support a three strikes behavior policy; however, we reserve a zero tolerance policy regarding violence. In the case of violent behavior parents will immediately be contacted to dismiss the student.

If a child disrupts class, he or she is given a warning by the instructor or assistant.
The second warning will result in an in-class time out.
If the problematic behavior continues, the student will be excused from class to have a discussion with the Camp Director. Parents will be notified of the occurrence upon Check Out.
If the problematic behavior is still not corrected, parents will be contacted and the student will be dismissed from camp.

There is no tuition refund for children who are dismissed from camps or classes.

Financial Aid

Financial Aid is available for families who can demonstrate financial need. Applications for Financial Aid are reviewed by a panel and awards will be disbursed via email. To apply, download the application below and FAX to (405) 606-7043, or mail to:

Oklahoma Children’s Theatre
2501 North Blackwelder, Oklahoma City, OK 73106

Applications for financial aid close 14 days before the session commences.

Financial Aid Application Form